The world was brought to a standstill in 2020 with the COVID-19 global pandemic. The recruitment industry was no different. While each business has gone through its own personal journey, we started to see themes emerge. One such theme is that many of the processes and practices we predicted for five years down the line have screeched into the present. Remote working, video interviewing, virtual onboarding – these all became commonplace at a scale no one could have predicted. In other words – the future of work is now.