For decades the recruitment industry was relatively static with recruiters having full control of the hiring process. The steps were straight forward: identify a vacancy, place a job advert, screen applicants, conduct interviews, and negotiate an offer.
We saw the first ripples of change with the introduction of online job boards in the mid-1990s, but recruitment processes still idled along. In the background, words like “digitization” and “applicant tracking system” were bandied about, but they meant little to the average recruiter.
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